Cisco offer a complete solution for Contact Centres, for options Read more |
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Need an easy way to grow your contact centre fast?
Use your time and resources on understanding your customers and driving your business with quality campaigns and services guaranteeing success. G-Cloud™, the UK's first and only Genesys based Software as a Service, brings you the power of the world's leading contact centre software on a pay-per-use model - with all of the cloud benefits.
Want more from your existing Genesys platform?
Ask us how our global experience in over fifty Genesys implementations, Managed Services capability, and complex Systems Integration project skills can help to increase your business efficiency via improved customer communication, workforce effectiveness and customer loyalty - and reduced operational costs.
ProtoCall One will Show that a collaboration platform takes Contact Centre Technology to a new...
Customer Experience (CX), satisfaction and loyalty increases when customer effort during critical...
The UK Digital Experience Awards are unique: recognising and celebrating the delivery of an...
ProtoCall One are proud to be Silver Sponsors of this years Genesys G-Force London 10th - 12th June...
This white paper looks at the trends that are driving the evolution of cloud-based solutions,...
Take a read of this new guide that will talk about how you need to think of your contact centre as a...