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ProtoCall One - innovative contact centre solutions
Cisco Packaged & Express contact centre software for the mid-market enterprise Read more...
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Improving Contact Centre efficiency

Need an easy way to grow your contact centre fast?
Use your time and resources on understanding your customers and driving your business with quality campaigns and services guaranteeing success. G-Cloud™, the UK's first and only Genesys based Software as a Service, brings you the power of the world's leading contact centre software on a pay-per-use model - with all of the cloud benefits.

Want more from your existing Genesys platform?
Ask us how our global experience in over fifty Genesys implementations, Managed Services capability, and complex Systems Integration project skills can help to increase your business efficiency via improved customer communication, workforce effectiveness and customer loyalty - and reduced operational costs.

 
News & Events
ProtoCall One awarded a supplier framework agreement in the UK Governments G-Cloud programme 30th October 2012,

ProtoCall One has been successful in its bid to become a supplier to Government for its cloud based...

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ProtoCall One leads the way in cloud contact centre solutions following Genesys G-Force EMEA 2012, Barcelona 18th September 2012,

ProtoCall One the leading Genesys contact centre solutions and services provider and longstanding...

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See the Future...
See how our Genesys Cloud (SaaS) Contact Centre improves performance, reduces cost and.....
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Take a personalised test drive of G-Cloud™ and experience the Benefits for yourself
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Whitepapers
Expand your knowledge with our series of whitepapers on issues that directly affect you...
eBook - Cust' Experience
Find out how the best in Contact Centres are improving their Customer Experience
 
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NSPCC ChildLine  more Serco  more Dow Corning  more Metropolitan Police  more
Plus One Services  more Centrica  more Open University  more Inchcape  more
Royal Borough of Windsor & Maidenhead  more Arsenal  more Leisure Link Group  more BT  more
Job Centre Plus  more Ford Finance  more Lloyd's Asset Finance  more Department for Work and Pensions  more
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