On the 30th June 2017 Connect Managed Services (UK) Ltd acquired PC-1 (ProtoCall One Ltd). All of PC-1 services are now being delivered successfully under the Connect brand.
Connect delivers 24 x 7 high availability and pain free transformation of business-critical Contact Centre and UC environments for businesses globally. We have developed a bespoke set of monitoring and automation tools, which combined with our differentiated approach to service management, ensure we deliver a consistent service level performance, typically over 25% above industry standards. Our unique ‘Stabilise, Enhance, Transform’ programme enables a seamless journey from disjointed, legacy technologies and suppliers to a uniform, modern environment with consistent service levels under a single contract. To find out more visit our web site.
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