Protocall One Insights
Protocall One Insights
 
18th April 2011

Social Media analysis of VISA and London 2012 Olympics

See how social media has impacted VISA and their sponsorship of the London 2012 Olympics. When ticket sales were first introduced in March 2011, there were some reported problems regarding VISA credit card expiry dates.

The power of Social Media Listening

At the Professional Planning Forum conference in April 2011, ProtoCall One ran a workshop on the impact of Social Media on contact centres. One of the tests that we did was to use our Attensity 360 tools to assess the impact on VISA and their sponsorship of the london 2012 Olympic ticket sales.



Just imagine what the impact could be on your brand? As a forward thinking business, ProtoCall One can help you to understand what customers are saying about your brand across social media communities. Ask us how.



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Business Justification
Social Media support

Read how contact centres can develop a compelling business case to listen and respond to what users are saying about your brand across Social Media

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