Events

Call Centre & Customer Management Expo 2010
Location: NEC, Birmingham
Visit this key industry event and hear from ProtoCall One on "The impact of Social Media on the contact centre - opportunity or risk?" at the new Learning & Networking Workshop and then visit us at the Consultancy Clinic to discuss how we can improve the operational aspects of your contact centre.

Call Centre & Customer Services Summit
Location: Radisson Blue Hotel, Stanstead, Essex
Register for this unique event and meet one-on-one with businesses like ProtoCall One to discuss way in which to improve the operation of your contact centre estate. Registration, including overnight accomodation and refreshments, is free to accepted delegates.

Genesys Workforce Management User Group Forum - South
Location: ProtoCall One Headquarters, Burnham, Bucks
Come and join your peers in the Genesys contact centre world and share best practice and operational tips and techniques.Places are limited. There is no charge for attending this event.

ProtoCall One Customer Experience Day- North
Location: (tba)
Come and near the latest news from the world of multi-channel communications, workforce optimisation and business intelligence. Network and share best practice examples with your peers. Places are limited. There is no charge for attending this event.