27th APRIL 2010 - 29th April 2010
Genesys G-Force 2010, Amsterdam
Location: RAI Fairgrounds, Amsterdam
ProtoCall One - proud sponsor of Genesys G-Force 2010, Amsterdam
ProtoCall One sponsored Genesys G-Force 2010 in Amsterdam on the 27-29th April. Genesys hosted a full calendar of thought-provoking conference sessions covering topics including Multi-channel Communications, Workforce Optimisation and Decision Management & Analytics solutions in contact centres. The theme of this year's event was to
"Generate Endless Possibilities" for contact centre customers.
Children’s charity, NSPCC embraces multi-channel communications:
At G-Force we promoted the fact that industry leaders like Rosie Slater, IS Senior Business Manager, at ProtoCall One client, NSPCC, applies multi-channel communications to transform and expand the ways in which children reach out to the charity for help and support.
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