ProtoCall One - innovative contact centre solutions
G-Cloud™ - Genesys contact centre software for the mid-market enterprise Read more...
 Get the most from your people by optimising your Workforce Management...    Read more
 Drive your contact centre performance to new heights...    Read more
 The time is right to improve your customer's experience...    Read more
 We can help to make your contact centre award winning...    Read more
 We are hiring - see the latest roles...    Read more

Improving Contact Centre efficiency

Need an easy way to grow your contact centre fast?
Use your time and resources on understanding your customers and driving your business with quality campaigns and services guaranteeing success. G-Cloud™, the UK's first and only Genesys-based Software as a Service, brings you the power of the world's leading contact centre software on a pay-per-use model - with all of the cloud benefits.

Want more from your existing Genesys platform?
Ask us how our global experience in over fifty Genesys implementations, Managed Services capability, and complex Systems Integration project skills can help to increase your business efficiency via improved customer communication, workforce effectiveness and customer loyalty - and reduced operational costs.

 
News & Events
The Future is Multi-channel... 31st January 2012,

Read our latest thought-provoker: Without an integrated cross-channel view of your customer...

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Alcatel-Lucent Enterprise aligns with ProtoCall One to bring Contact Centre SaaS to UK market 16th November 2011,

Alcatel-Lucent Enterprise announced today that it has joined with ProtoCall One to provide the UK's...

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ProtoCall One launches Live Manual™ online training service for Genesys contact centre operators 5th April 2011,

ProtoCall One announces the launch of its Live Manual training service providing direct training...

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See the Future...
Ask us how our innovative Contact Centre SaaS improves performance, reduces cost and much more...
 
Our Clients
Plus One Services  more NSPCC ChildLine  more Open University  more Inchcape  more
Metropolitan Police  more Royal Borough of Windsor & Maidenhead  more Arsenal  more Leisure Link Group  more
BT  more Job Centre Plus  more Ford Finance  more Lloyd's Asset Finance  more
Department for Work and Pensions  more Centrica  more Flextronics  more Serco  more
Dow Corning  more NCH  more
 
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