We have long standing partnerships with the big names in customer engagement technology.
As a Genesys Partner we’ve implemented more than 50 complex contact centre solutions and currently work with around a quarter of the Genesys UK client base. As a Cisco Contact Centre Authorised Technology Provider since 2013, we’re expert in both the Unified and Packaged Contact Centre Enterprise solutions. In addition we’ve partnered with a wide range of specialist providers of leading edge customer engagement functionality including Calabrio, eGain, SpeechStorm, Zoom, Acqueon and others..
Genesys Cloud Solution
We work constantly with our partners to enhance their technologies and deliver innovation for our clients. In 2011 we created the UK’s first fully hosted contact centre service built on the Genesys platform, a solution that, today, is implemented across major UK retail brands.