ProtoCall One Partners
One of the main factors behind Protocall One's success is its strategic choice of partners. Working with our principal strategic solutions partner, Genesys, means that our products and services are based on the world leading, best-in-class technology solutions provider.
Genesys, a subsidiary of Alcatel-Lucent, is the world's number one provider of
contact centre software solutions and provides the leading open standards voice platform. Genesys enables companies to deliver superior contact centre service. The Genesys Customer Interaction Management suite captures, routes, reports, and analyses voice, email, and other communications to ensure that customers are quickly connected to the best available resource - the first
Our expert delivery partners are leaders in their field:
Stripe 21 is a Service Provider specialising in the implementation and management of legacy and Next Generation Network (NGN) IP voice, data and internet services. It delivers best-in-class managed services with the UK's highest quality and availability guarantees. This is formalised in a comprehensive wrap-around Service Level Agreement supported by dispute resolution through ITSPA (Internet Telephony Service Provider's Association).
Zsah’s expertise in managed services, such as systems hosting and network provision coupled with it’s deep tradition of software engineering, places it in a unique position where it can deliver end-to-end projects for web and mobile. From the application to the web service it calls on to the network and hosting architecture.
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