About us
Why Choose ProtoCall One?
 

The Contact Centre Experts

ProtoCall One is a leading contact centre technology systems integrator and service provider.

We develop and market contact centre solutions delivering full Genesys functionaility, whether via on-premise, in the cloud or as a managed service:
  • Multi-channel communications
  • Workforce Optimisation
  • Self-service
  • Performance Analytics
  • Outbound dialling

We can benefit your contact centre business in a number of ways:
  • Through G-Cloud™, our Genesys SaaS we can reduce your capital outlay in hardware and systems
  • Enhance your business effectiveness by allowing you to focus on core areas of your business and make best use of hosted solutions
  • Enjoy scalable solutions so you only pay for what you use

We have over eight years’ experience delivering  Genesys solutions to cross-industry sector businesses. We really know all about how to design, implement and manage sophisticated multi-channel contact centres.

Please review our web site for further information, telephone us on 0800 881 8130, or contact us via the web site to discuss how our experts can help you improve your business operation.
 




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Our Services
How we can help you

From consultancy and technical advice, through to Genesys contact centre implementation and 24x7 support

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